Cafe Coffee Day Essay Example

Cafe Coffee Day Essay Amalgamated Bean Coffee Trading Company Limited (ABCTCL) is an entrepreneurial venture of Chairman, Mr. V. G. Siddhartha. His passion for coffee coupled with the opportunity provided by the deregulation of The Coffee- Board in 1993 created the perfect timing for the launch of this company. Their visionary Chairman could foresee the demand for Indian coffee abroad and ABCTCL began exporting coffee to coffee connoisseurs across USA, Europe Japan. The Coffee Day as brand was born in the year 1994. In the year 2000, Coffee Day exported more than 27, 000 tones of coffee valued at US$ 60 m and for the second time in a short span of 7 years retained its position as the largest coffee exporter of India. In this short journey of 12 years, the company has grown into six divisions and has overtaken one milestone after another without looking back. Mr. V. G. Siddhartha has a vision to further expand ABCTCL in the domestic and overseas market. COMPANY BACKGROUND Coffee Day sources coffee from 5000 acres of coffee estates, the 2nd largest in Asia, that is owned by a sister concern and from 11,000 small growers. We will write a custom essay sample on Cafe Coffee Day specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Cafe Coffee Day specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Cafe Coffee Day specifically for you FOR ONLY $16.38 $13.9/page Hire Writer It is one of India’s leading coffee exporters with clients across USA, Europe Japan. With its roots in the golden soil of Chickmaglur, the home of some of the best Indian Coffees and with the vision of a true entrepreneur nurturing it, Coffee Day has its business spanning the entire value chain of coffee consumption in India. Its different divisions include: Coffee Day Fresh n Ground (which owns 350 Coffee bean and powder retail outlets), Coffee Day Xpress (which owns 251 Coffee Day Kiosk), Coffee Day Take away (which owns 7000 Vending Machines), Coffee Day Exports and Coffee Day Perfect (FMCG Packaged Coffee) division. Cafe Coffee Day (CCD) pioneered the cafe concept in India in 1996 by opening its first cafe at Brigade Road in Bangalore. Till about the late 1990’s coffee drinking in India was restricted to the intellectual, the South Indian traditionalist and the five star coffee shop visitor. As the pure (as opposed to instant coffee) coffee cafe culture in neighboring international markets grew, the need for a relaxed and fun â€Å"hangout† for the emerging urban youth in the country was clearly seen. Recognizing the potential that lay ahead on the horizon, Cafe Coffee Day embarked on a dynamic journey to become a large organized retail cafe chain with a distinct brand identity of its own. From a handful of cafes in six cites in the first 5 years, CCD has become India’s largest and premier retail chain of cafes with 251 cafes in 58 cities around the country. Cafe Coffee Day introduced the cafe culture in India with its first cafe at Brigade Road in Bangalore in 1996. There has been no looking back for their company from then till now, in fact they have grown from strength to strength. Cafe Coffee day is the regular meeting place for 18 to 35 year olds, both male and female, who are waited on by friendly and informed staff, and are offered the best made, hot or cold , in an invigorating ambience. They provide invigorating ambience and excellent customer service clubbed with excellent coffee to their customers. Each cafe depending upon its size attracts between 400 to 800 customers daily. The following are ABCTCL 6 divisions: Exports Indias largest coffee exporters. Currently export over 30000 tonnes of green coffee per annum, i. e 15% of Indias coffee exports. They have also ventured into specialty coffee exports. Coffee Day Fresh and Ground- Major player in the roast ground filter coffee segment. It provides a unique assortment of blends at affordable prices. The coffee is freshly ground in front of the customer and sold to him. Cafe Coffee Day It is a place where customers come and rejuvenate themselves. It is a meeting place for the young and the young at heart. In the cafe Hot and Cold coffee as well as merchandise are sold to the customers. Coffee Day Vending – To serve the man on the move who though hurry does not have to compromise on quality of coffe he drinks. Coffee Day has its vending machine placed in vendor outlets in major cities. Coffee Day Express – Bridges the need gap between the leisurely cuppa and the bite at the cafe and a quick drink at the vending point. In this segment you would notice kiosks strategically positioned where a customer can not only drink coffee but also grab a quick bite on the move. Coffee Day Perfect- For mass-in-home consumption section where filter coffee is consumed everyday. The filter coffee is sold in packaged form to the customers. MISSION STATEMENT CAFE FORMATS Cafe Coffee Day has been experimenting with cafe formats for quite sometime. Backed by the motivation of providing customers with exciting choices as well as constantly redefining ‘the cafe experience’, CCD has ventured into the following formats: Music Cafes provide customers with the choice of playing their favourite music tracks on the Digital Audio Jukeboxes installed at the cafe! There are around 85 cafes with such jukeboxes. 32 cafes also provide customers with the visual treat of watching their favorite music videos by means of Video Jukeboxes. Book Cafes offer the perfect solution to people who think that the coffee experience is incomplete without browsing through the bestsellers or reading a classic. CCD’s book corners accentuate the age-old combination of ‘coffee and books’. This exciting concept has been successfully tested at 15 cafes in 12 cities across India and the numbers are set to grow exponentially. CCD has tied up with English Book Depot, one of India’s leading book distributors for placement and rotation of reading materials appealing to Cafe Coffee Day’s discerning customers. Highway cafes presents the traveler en route not only with good coffee and scrumptious snacks amidst great ambience but also with clean restrooms to get rid of that weariness from the road! Lounge cafes at Hauz Khas, Delhi and Southern Avenue, Kolkata(Southern Avenue) and Hyderabad (Jubilee Hills) combines the style and luxury of a lounge with the lively ambience and comfort of a cafe. With exquisite interiors, exotic menu and thematic music, CCD Lounge offers a whole new experience to the connoisseur while assisting the latter through its team of hostesses who are poise and style incarnate and are looked upon as fashion icons. Garden cafes combine the joy of rejuvenating amidst verdant landscapes and pots of coffee. Cyber cafes combine the urge to surf, not to mention get connected through the internet while enjoying perfectly brewed cups of coffees, both domestic as well as International blends! These are of course just milestones. CCD is about to launch Sports Cafe, Fashion Cafe Singles Cafe†¦Ã¢â‚¬ ¦.. LOGO For a brand to stand out and be successful there has to be a personal commitment from staff at all levels. The target customers must identify with it. It should be vibrant and have a â€Å"life† of its own. Liveliness, growth, fun and passion depicts our brand, our customers, our staff and our future – this is embodied in our design and colour. Our LOGO colours embody: Red Square= Leadership, passion White Swirl = Purity of purpose, invigorating properties of coffee Green Stroke = 125 years of coffee growing heritage of this vertically integrated Group BUSINESS ASSOCIATION CCD has emerged as an interactive alternative media for brands to communicate with the ‘young at heart’. Other media, such as electronic, print and outdoor, offer brand communication through visual and audio modes to a large section of the populace, both relevant and irrelevant. Cafe Coffee Day offers a much more interactive, targeted communication, sometimes adding even a taste dimension to a brand idea! Various in-cafe collaterals used to impart visibility to a brand inside a cafe or to add the element of interactivity to a campaign are Posters, Tent Cards, Danglers, Leaflets, Brochures, Coasters, Drop boxes, Contest Forms, Stirrers, Standees etc. Over the years, CCD has successfully promoted a number of brands/products/events through various innovative tactics and promo ideas. Cashing in on its mass captive audience AWARDS AND ACCOLADES Cafe Coffee Day was named Food Services Retailer of the Year and Exclusive Brand Retailer of the Year at the 1st ICICI Bank Retail Excellence Awards function in 2005. Cafe Coffee Day was rated the No. 3 food services brand in Business World and Brand Equity surveys in 2004. Cafe Coffee Day was ranked as the 3rd best Retail F 6t B chain in India in the Brand Equity survey in 2004. Mr. V. G. Siddhartha, Chairman (Amalgamated Bean Coffee Trading Company Limited) received the Economic Times Entrepreneur of the year 2003 award. Cafe Coffee Day has had a hat trick victory in the India Barista Championship. For 3 years in a row, 2002, 2003, 2004 CCD has won all the top awards and its representative has gone on to represent India at World Barista Championships, winning silver medal in 2002 and 5th place in 2004 for the country. PRODUCTS AT CAFE COFFE DAY Description of various Food and Beverages: Hot Coffees One Line Descriptions: Espresso : Strong black coffee extracted at high pressure and optimum temperature. Espresso Americano : A shot of lightened Espresso diluted with hot water. Macchiato : A shot of Espresso topped up with milk foam. Cappuccino : Strong milk based coffee with a shot of Espresso, milk and milk foam. It is one of the most popular hot coffees at Cafe Coffee Day. Cafe Latte : Milkier hot coffee, mild and goes best with coffee flavoring syrups. It has a very thin layer of milk foam. Chocochino : A blend of Chocolate ice cream and Espresso garnished with a dollop of milk foam. It is neither a hot coffee nor a cold coffee. It is a warm coffee. Cafe Mocha: Chocolate flavored Cappuccino. Goes best when served with whipped cream. Garnish it with a dash of cocoa powder. Irish coffee: A light Espresso flavored with a choice of Irish Cream/ Hazelnut/ Caramel and topped with Whipped Cream. Caffeine Kick: Double shot of espresso diluted with hot water. Black Velvet: Aristrettostrong coffee served around 5-20 ml. Kenyan Safari : An international coffee with the hidden flavor of Blueberry. Colombian Juan Valdez: Rich, mild international hot coffee with fruity flavour. Ethiopian Qahwah : International hot coffee with a hidden mocha flavour. Hot chocolate : Lots and lots and lots of chocolate. Cold Coffees Tropical Iceberg : Ice blended cold coffee with notes of chocolate. It is the most popular cold coffee across the country. Tropical Temptation : A Tropical Iceberg topped with whipped cream and a shot of chocolate sauce. Cold Sparkle: Ice blended cold coffee with a sparkling taste of coconut, it is among the earliest cold coffees introduced in their menu. Iced Eskimo : Ice blended cold coffee with notes of coffee and cream balanced in right proportions. Arabian Heights : Ice blended cold coffee with a distinct flavour of cardamom. Vegan Shake : It is made of 100 % pure vegetable fat and does not contain any animal fat dairy product. It is unique and is being launched for the first time in the country by CCD. Cappachillo : Coffee with sweetened creamy milk served on the rocks. Mochachillo : Chocolate flavored coffee with sweetened creamy milk served on the rocks. Cafe Frappe : A judicious blend of ice cream and coffee that gives a smooth and creamy effect. Almond frappe : Almond flavored rich, creamy cold coffee with whipped cream, garnished with almond flakes. Choco Frappe: A Cafe Frappe with an extra scoop of Vanilla ice cream and a shot of chocolate sauce, garnished with cocoa powder. Devils Own : A smooth blend of cream and coffee drenched with chocolate sauce and topped up with a shot of whipped cream. Kaapi Nirvana : It is their ultimate signature blend, very Indian with hidden Caribbean taste, won the silver medal in the in the world barista championship held in Oslo 2002. Rich coffee taste, heavy body with creamy texture and does not require any additional flavors. Fruit Frappe : A judicious blend of ice cream and fruits having different fruity flavors and thick cool texture. Mango Frappe, Strawberry Frappe, Pineapple Frappe, Lichi Frappe, Cold Chocolate). Teas Assam Tea : A strong Tea grown in the best tea estates of Assam. Masala Chai : High grade Assam tea in combination with a Masala bag which is meticulously prepared with pepper, cardamom and cinnamon to give an ethnic feel. Ice Tea : A flavoured cold tea served with lemon juic e on the rocks, garnished with a slice of lime. Granitas / Cremosas Granitas : A cool slush drink in different flavour variants Pineapple Crush : Pineapple flavour. Cool Blue : Orange hidden flavour of mint. Blood Orange : Orange flavour. Smoothies : Ice-drinks blended with ice cream to give it a creamy texture, which gives a smooth creamy after taste Strawberry/Mango Colada : A smoothie, flavoured with strawberry/mango garnished with whipped cream. Cremosa : A fizz drink served with fruit concentrate, soda and Ice Cubes Served on the Rocks. (Flavor options: Litchi, Ginger Spice and Pina Colada) Desserts Mousse Au chocolate : A double layered Chocolate mousse with a combination of milk a dark chocolate subtle coffee flavor for all the chocolate lovers. Mocha Pastry : A fresh coffee sponge cake flavored with Coffee cream and syrup. Chocolate Fantasy Cake : Rich Chocolate Pastry pampered with a rich garnish with chocolate truffle swirl. Pineapple Gateaux : Delicious cream and pineapple-flavoured cake, very light and refreshing. Chocolate Mousse : Creamy, Fluffy, Smooth, chocolate flavored dessert, ideal with coffee. Black forest Cake : The all time favorite Choco pastry with cherries suited to our Indian palate. Sugar/chocolate Doughnut : A deep-fried dumpling doused with cinnamon flavoured top dipped in sugar or chocolate truffle. Date Walnut cake : Rich butter base Cake made of delicious combination Dates Walnut. Chocolate Brownie : A rich dessert made with the combination of chocolate, butter, walnuts best with coffee. [TIP: Tastes best with a scoop of Vanilla Ice Cream. ] Banana walnut cake : Delicious teacake flavored with bananas and walnuts Marble cake : A delicious combination of chocolate and vanilla butter sponge best with tea or coffee, topped with pure chocolate. Try with a scoop of choc ice cream, vanilla ice cream, nuts chocolate sauce. Cookies : A crisp sweet snack accompanying all coffee and teas with choco chips, chocolate ginger, peanut butter and coconut macaroon flavour options.

The Power of Positive Affirmation Essay

The Power of Positive Affirmation Essay The Power of Positive Affirmation Essay The Importance of Positive Affirmations Repeatedly verbalizing positive affirmation helps influence thinking and therefore affects your state of mind and thus your attitude and behaviors because positive thoughts exert a powerful influence on one’s emotional and physical health. You can use Positive Affirmations, which are usually short positive statements targeted at a specific subconscious set of beliefs, to challenge and undermine negative beliefs and to replace them with positive self-nurturing beliefs. By choosing to think and say positive affirmations as true, the subconscious is forced into one of two reactions - avoidance or reappraisal. The bigger the issue the bigger the gap between the positive affirmation and the perceived inner truth and the more likely that one is going to experience resistance. This is where the subconscious finds it easier to stay with its perceived inner truth and avoid the challenge using any means at its disposal to avoid examining the issue. You will recognize this reaction by a strong negative feeling inside as you state the positive affirmations. Equally if your experience a sense of joy and well being, your mind is instinctively responding to something it believes to be true. When you get this emotion, you know your affirmations are working! Continually repeating affirmations with conviction and passion will chip away at even the strongest resistance. However there are a number of additional techniques you can use that will super-charge your affirmations and magnify their effectiveness many fold. I will outline these techniques for you later. Once the resistance is broken, your subconscious is able to re-examine the core belief and patterns you have been working on. The effect can be startling and things can change very quickly as the dysfunctional beliefs get identified and replaced by your own new inner truth. Depending on how deep into your consciousness these beliefs lay, every other

Reaction paper Essay Example | Topics and Well Written Essays - 250 words - 31

Reaction paper - Essay Example Even if employees are not ranked according to their performance, other adjustments like salary, and benefits are necessarily made. The only difference is that some organizations strict in this evaluation system to the extent that they do forced ranking while others apply other measures. I personally believe that Salwa’s and Abdullah’s points are more realistic in that they represent the organizational culture and practices of a wide array of organizations. The negative points that Youseef and Andrew have identified are also correct but have lesser application than the points of Salwa and Abdullah. However, I do agree that forced ranking may lead to employee dissatisfaction since this occurs as a result of evaluation of the employees’ performance by the management, and the management’s decision can be faulty, but there are ways to improve the evaluation system. A potential way to improve forced ranking and make it more justified is involving a board of managers in the decision making process rather than giving the entire decision making responsibility to one manager. This will remove bias from the decision and improve the evaluation

Health care Essay Example | Topics and Well Written Essays - 1000 words

Health care - Essay Example The fifth section concentrates on the target market, whereby the paper provides an insight on the strategies that can are used to serve the market, and the sixth section identifies resources needed to move forward in the entrepreneurial process. The seventh section covers a brief summary of the financial projections for the period end 30 June 2012, whereby the summary is benchmarked through data gathered from research of similar types of publicly traded companies. The eighth section elaborates on the forces that determine the profitability of the industry, and the paper concludes with the challenges that are faced by the business as it grows. Â   Funding Pitch portions of the Health Care Entrepreneurial Business Plan: Tele-hospice counseling service 1. The entrepreneurial opportunity Various changes in the society have contributed significantly to a creation of entrepreneurial opportunities by providing a strong concentration to the sector of services concerning new and fast growing business environment for adaptation of the entrepreneurs to dynamism in the society (Lindmark, 2012). The increased understanding of entrepreneurship process due to the research and the set of individuals, who have discovered, evaluated and exploited the opportunities. Therefore, fostering a reliable understanding of the changes in different levels of society has led to creation of opportunities and the way entrepreneurs can adapt and exploit these opportunities after an analysis, which is altered at an aggregate level. 2. The business, product or program planned Hospice refers to a twenty-four hour program, which is planned by hospice interdisciplinary team, in order to allow the terminally ill clients to make a decision related to physical, pastoral or spiritual and psychological comfort, instead of cure. These patients are hospitalized of they are indicating acute symptoms, and hospice care is initiated by the decision of the client, family or physician. However, there is a requ irement of a certification by the client in order to receive the services offered by hospice, which offered from either temporary or permanent place of residence. In this case, the Hospice service program is terminated by the client or family decision, death or discharge by the hospice agency, and bereavement care is offered to the family members (Whitten, Doolittle & Hellmich, 2001). The products of offered by this business are emotional and spiritual comfort that is related to the death of hospice client. The other product offered by hospice program is counseling services and support to the members of the patients’ family. They also focus on non-interventional care of patients succumbing to their terminal illness at their homes. Furthermore, the members of the family are made integral participants of the program, whereby the day care is offered by stepping a caregiver duty, which is considered foreign. 3. The management team The management team comprises of the Mike Friedel , Chief Executive Officer, who is charged with the responsibility of leading the team by making informed decisions on substantial issues in the organization. The other member of the management team is John Budnick, who is CFO with the responsibility of managing the organization’s financial resources and Ray Terrill, who is a sales and marketing manager with a significant role of formulating the strategies of targeting customers and

Criminal Justice Agency Essay Example | Topics and Well Written Essays - 1000 words

Criminal Justice Agency - Essay Example It shall also discuss the role of the lawyer in assisting victims of crime or individuals who have been charged or convicted with crime. Keywords: Federal Public Defender, lawyer, attorney, criminal justice agency, lawyering Federal Public Defender Organization I. Introduction â€Å"The Federal Public Defender is appointed by the Ninth Circuit of the United States Court of Appeals to serve a term of four years. All employees of the Federal Public Defender are employed by the judicial branch of the U.S. Government. The Office of the Federal Public Defender for the Central District of California is the largest federal public defender agency in the United States. The Central District of California covers seven counties which include Los Angeles, Orange, Riverside, San Bernardino, Santa Barbara, San Luis Obispo and Ventura, with a population of over 19 million people. They have offices located in Los Angeles, Santa Ana and Riverside. The main office is located in the Little Tokyo sectio n of downtown Los Angeles with branch offices in Riverside and Santa Ana California. The office has over 240 employees, including 92 attorneys, 26 paralegals, 38 investigators and more than 85 supporting staff members. The Office supports two units namely, the Trial Unit and the Capital Habeas Unit. The attorneys in our Trial Unit are appointed by the court to represent those persons charged with federal offenses who cannot afford to retain their own attorney† (Federal Public). Significance of the Agency I chose the office of the Federal Public Defender because I believe in their cause. They help out poor and indigent individuals who cannot afford the services of a lawyer. They represent people who are wrongly charged for offenses that they did not commit, or victims of crime. I have a high regard for lawyers who fight for the causes of the clients even if they do not earn much profit from practicing the profession. I want to contribute in improving the criminal justice system of our country by helping these individuals who are deprived of good legal services. There should be no distinction or discrimination between paying clients and non-paying clients. This is in consonance to the equal protection clause by upholding every person’s right to a counsel. I have a high regard for the objective of this organization in â€Å"ensuring equal justice for all†. Qualifications â€Å"A Federal Public Defender Organization shall consist of one or more full-time salaried attorneys. The Organization shall be supervised by a Federal Public Defender appointed by the Court of Appeals of the Circuit, after receiving recommendations from the district court or courts to be served. The Federal Public Defender shall be appointed for a term of four (4) years, unless removed by the court of appeals for incompetency, misconduct in his office until his successor is appointed, or until one year after expiration of such defender’s term, whichever is earlierâ €  (United States Code, 2006). â€Å"The compensation of the Federal Public Defender shall be fixed by the court of appeals of the circuit at a rate not to exceed the compensation received by the United States attorney for the district where representation is furnished, or if two

Ethical Dilemmas in a Business

Ethical Dilemmas in a Business Introduction Ethical Dilemmas often occur in business situations as well as everyday life. These could be simple problems such as whether to lie about deadline requirements in order to get work done faster, or something complex such as manipulation of facts and figures in financial statements. The core value system of the person making any such decision plays a huge role in the extent of his or her ethical manipulation. Competitve pressure on the other hand can force people to make ethical decisions radically different from what their value system might relay. This is a problem that is widespread in todays business environment, where stepping on someone else ensures an easier platform for growth. The model of The ends justify the means has overwritten a lot of the value based ethics which was heavily ingrained in our psyche. This report hopes to make simple guidelines which will allow one to make decisions keeping a humane as well as ethical approach which emphasizes the Right decisions, not the Easy ones. Business Scenarios Entailing an Ethical Dilemma Some of the best learning regarding any Ethical dilemma occurs when one experiences it firsthand. These problems occur when we are unprepared for it, thus a pre-determined framework would prove extremely useful. Ethical decision making deals with moral issues: A moral issue is present where ever individual actions, when freely performed, may harm or benefit others (Jones, 1991, p. 367). An ethical decision is defined as a decision that is both legal and morally acceptable to the larger community whereas an unethical decision may be regarded as either illegal or morally unacceptable to the larger community (Jones, 1991, p. 367). Thus let us have a look at some examples of Ethical Dilemmas which would require such Ethical Decision Making. Company Bankruptcy and Employee Loyalty Lehman Brothers which was a premium investment bank until its Chapter 11 bankruptcy declaration in September 2008 was a preferred employer for over 25000 people and their families. The company evoked a vehement sense of loyalty and pride, but bankruptcy changed all that. Lehman Brothers Services India LTD, which is the outsourcing and knowledge center in India received the news on a Monday, employees which included the author himself resolved themselves to jumping ship before even trying to see if they could do anything to help the firm. This is an ethical dilemma since on the one hand the employer has helped support the families of its employees, however on the other hand the employee has to decide quickly about the future course of action which will affect his or her family. A possible solution which would have been feasible was for the employees to provide their utmost support to management in order to steer the company out of rough waters. This is a difficult decision to make since it may even involve no pay during the period of bankruptcy, and hence almost no employee chose this decision. Service Bonds in Companies A widely used vehicle in corporate culture today is service bonds, issued by the company against almost all its new employees. These simply state that the employee must stay within the employ of the company for a certain duration before switching companies and/or leaving the job, failing which he or she would be penalized a certain amount of money. The Ethical Dilemma appears here mainly when the employee gets hired by the company while he or she may have an offer or opportunity in the near future. A prime example is when freshers are hired out of college, but they are waiting for an MBA admission. The job is just a failsafe option, and as soon as said MBA admission goes through, the employee will leave the firm. This is an Ethical Dilemma on both fronts, from the point of view of the employer as well as the employee. On the one hand, the bond is in itself a vehicle which does not hold any value in a court of law. Thus most companies will harass the employee but ultimately they are unable to recover any of the amounts mentioned in the bond, however they do withhold experience and relieving certificates. On the other hand the employee himself signs up for the training knowing full well that he or she may be leaving the job early, it is a very hedonistic approach, and is done only for self benefit, he or she does not care whether the company hired him or her keeping in mind requirements, and does not bother about the damages the company may incur due to a sudden loss of an employee. A possible solution here, which is unfortunately infeasible is a full disclosure on the part of the employee while joining up a company, this would usually result in the employer not hiring said employee to prevent any problems should the employee suddenly leave. Credit Sharing in the Workplace As rational human beings most of us understand the value of teamwork. The workplace however emphasizes this in order to have smooth and uninterrupted functioning. Teamwork is a prime requirement for any employee who joins any firm. One of the biggest ethical dilemmas faced both as an employee as well as a manager is how best to recognize individual contribution in a team based environment. It would be wishful thinking to assume that all employees contribute equally to the success of a project, thus the emergence of performance rewarding was born in the workplace. Here employees are gauged on individual performance in a team context, their contributions, mistakes as well as ideas are all assessed and suitable reward systems are kept in place. This however results in what is known as Credit Sharing whereby employees try to gain credit for work that they had a minimal contribution in. This usually happens when the work itself provides a sizeable benefit to the project, either in terms of revenue generation or cost minimization. Employees who were unrelated to this work still try to leverage it since it could provide a boost to their immediate future in terms of salary raise, or promotions. A possible solution to such a problem unfortunately cannot be found, this is simply because it is highly dependent on individual ethics to determine how low he or she may be willing to stoop to gain credit where credit was never due. Management unfortunately also cannot efficiently monitor this since it might result in inefficiencies in overall management of the project. Guidelines for Self for Dealing with Ethical Dilemmas An easy way to create a guideline for self to deal with Ethical Dilemmas, one needs a reference model of some kind which will allow for such a guideline to be created in the first place. Moral Dilemmas and Ethical Dilemmas both share a common thread in that they deal with moral issues at their core. Thus for a decision maker to act ethically he or she must (a) recognize a moral issue, (b) make a moral judgment, (c) give priority to moral concerns and establish a moral intent, and finally (d) act on the moral concerns (Selart and Johansen, 2010, p. 3). Thus logically it would be a necessary condition that the moral agent in this case the decision maker should be able to recognize a moral dilemma. This is highly relevant since pressure or competition usually dull our senses in this regard, since profits or immediate gains will be present and must be decided upon. However the severity of the moral dilemma elicits a moral impulse which could be radically different from what rationality tells us to pursue. What this means is that we may be more prone to making moral/ethical decisions, when we are able to identify the severity of the problem at hand. This is referred to as moral intensity and is a prime candidate for allowing ethical decisions to be made. Let us have a look at how some external factors could influence decision making and use them to form a basic guideline for dealing with ethical dilemmas. Effect of Stress or Competition on Ethical Decision Making Stress is deemed as having a negative effect on leaders decision making by preventing them from recognizing ethical/moral dilemmas which their decisions could entail. Time related deadlines have an effect which could result in limited focus and to cognitive biases. It also makes leaders have less access to external information sources (Selart and Johansen, 2010, p. 11). Thus a primary rule of thumb which we should ensure while dealing with any decision that could involve moral issues is Prevent or reduce stress while making a decision, since studies have shown that stress influences ethical decision making primarily through its effect on pro-social behavior or the willingness and motivation to take others interest into account (Jex et al., 2003) Studies also show that a root cause of stress related problems comes from the reward or lack of thereof which results in stress related ethical failings in managers (Selart and Johansen, 2010, p. 12). Effect of Globalization on Ethical Decision Making Globalization is the new mantra by which todays companys move. It ensures competitive advantage by reducing costs and promoting more profitable sales opportunities, it also results in a diversified and distributed workplace. This is one of the prime causes of ethical dilemmas. Being distributed could result in marginalization of branch employees when decisions affecting corporate culture or financials get made; this is often seen in the case of a lot of the leading multinationals which operate with an IT arm in India. Another great challenge for managers in global business is the misunderstanding of their decisions due to conflicting moral compasses of their stakeholders from different cultures, which could result in their best decisions being, confounded (Thompson, 2010, p. 1). An effective tool suggested to counter this is the Global Moral Compass which allows for managing complex moral challenges that business leaders cannot ignore, as well as providing an adaptive framework which allows for linking diverse value propositions and wisdom traditions (Thompson, 2010, p. 1). This is the global moral compass for business, its 4 parameters include. Vision Moral vision is the true north of the moral compass; the spiritual, affective aspect of moral identity expressed in the power of myth, narrative, and images representing core values. Code it is the moral code by means of which one lives ones life, this code is enhanced by personal experience and is ever changing. Fitness Moral fitness is the symbolic aspect of moral agency; it is ritualized action that expresses and reflects the vision and values of moral identity. Performance Performance is the proof of the pudding the intentional aspect of moral agency demonstrated in concrete decisions and behavior (Thompson, 2010, p. 13-14). Thus some more rules of thumb can be generated via the means of globalization and its effect on ethical decision making Globalization requires a more complex set of moral principles which guide decision making; this is enhanced by the use of the global moral compass which can be used to point decisions to the right direction. Globalization requires that the culture, socio-economic situations, geographies as well as history of stakeholders involved be understood to a certain degree, before a decision benefitting them all can be made. True value addition can be had when all the stakeholders are in almost full or full agreement with decisions made, thereby we may need a certain degree of inclusivity to be incorporated in decision making to ensure that stakeholders are completely in sync with the decisions being taken. Effect of Monetary Gain in Ethical Decision Making In recent times a lot of unethical decision making has been uncovered in terms of financial misreporting done by CEOs and other top ranking officials of various companies. The lure of money is thus viewed as a serious barrier in ethical decision making; this is something even laymen can understand. Simple financial incentives like bribes given to government officials influence how fast they perform work, and as such is an ingrained habit in the minds of people today especially in a corrupt bureaucracy like Indias. However studies have found that it cannot simply be narrowed down to the lure of financial incentives that lead to such behavior, other factors including CEOs narcissism, shareholders expectations and subordinate silence as well as CEOs dishonesty could all be possible causes for such unethical decision making (Chen, 2010, p. 1). Now the study also aims to look just beyond financial remuneration as a source of ethical failing on the part of the CEOs, since a lot of them have contributed to charities of some kind or the other (contributions themselves being significant). Thus this evidence suggests that simply CEOs character flaws cannot conclusively be used to resolve this ethical failing (Chen, 2010, p. 2). Some factors which could influence this include Moral or Ethical standards present in the country of origin, cultural norms which influence managerial behavior, corporate and individual corruption levels in the country of origin and incorrect assessment of information due to inflated self expectations in terms of performance. All of these factors can lead to unethical decisions being taken mainly in regards to financial reporting of the firms performance. However we must also identify the effect that stakeholders can cause on mangers when it comes to financial reporting or ethical decision making. Ever increasing expectations, continuous percentage improvement requirements and unrealistic targets all have a direct influence on managers and CEOs making the decisions that they do. However most people are ready to brush this aside as it would result in the blame being spread across people rather than rest squarely on a single person, this unfortunately is a Scape-Goat mentality and is highly ingrained in the psyche of the general populace as was amply demonstrated by the victimization of Mr. Kalmadi in the Commonwealth Games scandal in India. More attention needs to be paid to the responsibilities of shareholders, financial analysts and the financial press in setting realistic expectations for companies. Simply focusing on improving the ethical behavior of individual CEOs without removing this root cause is unlikely to have much effect on the level and frequency of misreporting (Chen, 2010, p. 15). Thus the rules of thumb which we can garner from the above include. While making financial decisions, it is better to make it keeping multiple trustworthy people in the loop, this ensures that decisions although signed off by a single entity (the CEO) would still be ratified by multiple people. The key point here is that decisions made collectively have the possibility of dissonance among stakeholders making said decisions, which would lead to further questioning of the decisions and thus a more refined and correct decisions can be made. Altruistic perspectives aside, stakeholders themselves should be able to handle negative results and management must have enough moral fiber to take the right decision in letting the stakeholders know of any failings without fear of castigation. Effect of Communication in Ethical Decision Making In todays competitive environment, communication or a lack of thereof can lead to decisions being made which may seem unethical. Information is a powerful tool which can prevent decisions which can negatively affect people. Thus communication of this information from the holders to the decision makers becomes paramount to ethical business decisions being made effectively and efficiently. Communication on corporate culture itself can have a positive impact on ethical decision making in the workplace, we thus explore the use of a Business Code of Ethics or BCE which is a pre-requisite in recent times for any company in operation. The BCE simply conveys acceptable behavioral norms and rules which are active in the workplace, and could prove to be an efficient tool in curbing unethical decision making which managers might make in the absence of such an instrument. Studies however show that such a BCE comes with several limitations, this could include, frequency of communication of the BCE, quality of communication used, reinforcement of the BCE via actions of top management, level to which the BCE is ingrained in the decision making of middle and lower level management and finally overall adoption of the BCE via the general populace in the workplace. Communication in this regard is mainly seen via the means of this code of ethics. Now this could result in certain limitations with respect to achievable targets, or patterns of behavior which can be deemed acceptable to meet said targets, however in the long run it is observed that this has a positive impact on both the quality of work culture ingrained in the organization, as well as individual ethical standards which permeates through the employee base (Kaptein, 2010, p. 16). Thus some takeaways from communication and BCE include Effective communications of acceptable ethical standards have a significant positive impact on both workplace culture as well as individual ethical/moral standards improvements. Although a certain degree of compromise must be made in terms of performance for enforcing said ethical standards, it will have a positive impact in the long run and will allow the company to overcome any future negative impacts which may have occurred had such a provision not been in place. Conclusion Thus all throughout we have seen that just external factors alone cannot be used as the final determinant of ethical decision making abilities of an individual. He or she can also influence the surroundings and make decisions which can be both Right as well as beneficial to the maximum number of people, not just his or her organization. This is illustrated by the use of effective communication, utilizing the moral compass, reduction the impact of stress and financial incentives and finally realizing that the individual has to take the ultimate responsibility of his or her decision, and although redemption may be found by attributing any fallacies to external factors, the price will still have to be paid by the individual who made the decision.

Why Public Speaking is Important :: Public Speaking Persuasive Essays

Public speaking is one of the most under rated skills learned in school, yet is one of the most valuable. The way you communicate shows a lot about you, and can influence other’s opinions of you. In every profession communicatiis important. Good communication skills, no matter what you plan to do in life, will help you out greatly and improve your chances against a harsh job market. I am majoring in Business Administration and Law, and communication is one of the biggest parts of business and law, yet communication is hardly ever taught in business classes for my major. I think that a communications class like public speaking, for example, should be not just for a college class, but taught in high school and middle school as well. I believe several classes would allow anyone to become an expert speaking. The only way to fully learn public speaking is to get up in front of people and talk to them. One can not learn public speaking from a book. One’s career, school life, and even socializing are affected by communication. If you do not know how to communicate, you probably do not have many friends. Communication has been used since the days of the cavemen. When the cavemen learned to communicate they greatly increased their hunting potential. When they learned to communicate on the hunt and before the hunt, they caught much more game then when they were just randomly running after the animals with spears. In school, if teachers and students could not communicate well, how would anything ever get done? In a business, communication is the most important ingredient. Working at a corporation at a higher level, you deal with hundreds of important emails, meetings, phone calls, and other forms of communicating with your co-workers. I like communicating with other people, and much of my life consists of me with my friends. Communicating with people is a good way to become social and comfortable around people. Public speaking is my least favorite part of communicating but I feel if I go into business, it will be one of the most important things to learn. If I have to give a big speech, it could be the first time several upper management bosses really hear what I have to say, and if I give a poor speech and look frightened, it could make them think I am incompetent and cannot communicate.

Concept Of Public Administration

The government is set up to help and serve the people of its nation. The primary focus of the government is to provide, protect, and serve its citizens. In order for the government to remain accountable and to be effective, the field of com/public-administration-and-management-advantages-and-disadvantages-of-partnerships-in-terms-of-improving-service-delivery-and-accountability/">public administration was created to provide checks to the citizens to make sure the government is being held accountable. Public administration is defined as † Public administration entails civil servants implementing a specified policy within the confines of a government executive framework.Public administrators ensure that every facet of federal, state, and local public services are offered and executed to help pave the way for the future. † The biggest challenge of being in public administration is making sure that you are being held accountable and doing what is right and not what is popular . First, one the biggest obstacle in public administration is leadership and management in this field. Making sure that a public administrator is someone who is going to do what is right and fair is hard to find.Not only that being a public administrator and making everyone happy is nearly impossible due to the fact that everyone wants different things and plans. Next, the major functions in publis administration are a public administrator must be fair, firm, and consistent. A public administrator must be fair in all instances and cannot have favorites because this create dishonesty and a loss of trust. This can hamper the effectiveness of the organization all together. Next, a public administrator has to be firm.This means that many different people are going to question and ponder their decisions that are made. The public administrator has to be confident in their decision and stand by them. Next, must allows remain accountable and ethical. A public administrator cannot back track or place the blame on someone else if a decision they made does not go well. Next, a public administrator must be consistent. If they do one thing in a situation then when similar situation arises they need to continue to act in the same fashion as they first did.Next, one of the be\biggest obstacles with being in public administration is always making sure you are acting politically correct in context . This becomes very difficult because it seems there is always someone who can get offended by everything someone says or does. This become problematic when comes to dealing with public administration issues. One of the biggest obstacles is holding the government accountable and having intergovernmental relationships. A lot of public administration jobs are used in the sense that they hold politicians accountable for their jobs and the bills they pass.They are suppose to make sure the government is doing their job. † Government policy analysts are responsible for creating progr am policy and then evaluating its effectiveness. Policy analysts introduce pertinent decisions with data sets and hypotheses regarding the possible effects of the proposed policy. Afterward, they critique the results and then make adjustments according to need. † Often times when the government does not meet the demands of the people, it is the public administration field that is held accountable not the politician on why these actions were allowed to take place.The biggest challenges is applying the intergovernmental relations which is the finding of that middle ground of where the people are satisfied that you are holding the government accountable but at the same time making sure the politician is happy and does not wither defund you or fire you because you were holding them too accountable. Finally, when looking at public administration as a whole the biggest aspect is not to get too concerned and overwhelmed by the job given too you. Organizational behavior plays a major role in making decisions and learning how to appease the public.Sometimes public administrators are so concerned with perception they forget to go back to the basics and think like a person. Being in public administration does not or should not mean a bunch of red tape. It should be about providing a service to the people and making sure the people are given a voice. Sometimes, the easiest solution is human relations and realizing that the answers are always in front of us we just have remember that we are people too and rules and regulations do not make society function.Finally, when having to deal with budget restranits it is not always easy to accomplish the necessary goals. In conclusion, public administration is a very demanding job with high risks but great rewards. When looking at the biggest problems with public administration it is clear that with many problems the most important thing is to always be firm, fair, and consistent. By adhering to these rules it allows for a pe rson serving the people to always remain accountable and not to stress if they made the right decision.

15 Quirky Questions (and Answers) About the English Language

15 Quirky Questions (and Answers) About the English Language Do you consider yourself an expert in the  English language? Wondering how much you still need to learn? Take a few minutes to test your knowledge of English. Answers are below. Quiz Roughly what proportion of the worlds population is fluent or competent in English?(a) one person in a thousand(b) one in a hundred(c) one in ten(d) one in fourWhich country contains the largest English-speaking population in the world?(a) England(b) the United States(c) China(d) India(e) AustraliaIn approximately how many countries does the English language have official or special status?(a) 10(b) 15(c) 35(d) 50(e) 75Which of the following is probably the most widely used English word throughout the world?(a) dollar(b) okay(c) Internet(d) sex(e) movieAccording to rhetorician I.A. Richards, a proponent of the simplified language known as Basic English, Even with so small a word list and so simple a structure it is possible to say in Basic English anything needed for the general purpose of everyday existence. How many words are in the lexicon of Basic English?(a) 450(b) 850(c) 1,450(d) 2,450(e) 4,550The English language is conventionally divided into three historical periods. In whic h of these periods did William Shakespeare write his plays?(a) Old English(b) Middle English(c) Modern English Which of the following is the longest word that appears in a play by William Shakespeare?(a) honorificabilitudinitatibus(b) sesquipedalian(c) antidisestablishmentarianism(d) disproportionableness(e) incomprehensiblenessAn acronym is a word formed from the initial letters of a name. An eponym is a word derived from the proper name of a person or place. What term is used for a word thats derived from the same root as another word?(a) retronym(b) oronym(c) paronym(d) exonymWhich one of the following words is an example of an isogram?(a) destruction(b) racecar(c) sesquipedalian(d) buffet(e) palindromeWhich one of the following observations applies to the word typewriter?(a) Its the longest word that is typed with only the left hand.(b) Its a palindrome.(c) It appeared in Samuel Johnsons Dictionary of the English Language- several decades before the invention of the first typing machine.(d) Its the only word in English that doesnt rhyme with any other word.(e) It can be typed using only t he top row of keys on a standard keyboard. Which of the following is generally regarded as the first genuine dictionary in English?(a) The Elementarie, by Richard Mulcaster(b) A Table Alphabeticall, by Robert Cawdrey(c) Glossographia, by Thomas Blount(d) Dictionary of the English Language, by Samuel Johnson(e) An American Dictionary of the English Language, by Noah WebsterWhich of the following was Noah Websters best-selling book or pamphlet?(a) A Grammatical Institute of the English Language (popularly known as the Blue-Backed Speller)(b) Compendious Dictionary of the English Language(c) a booklet on global warming titled Are Our Winters Getting Warmer?(d) An American Dictionary of the English Language(e) a revision of the King James BibleThe sentence Natasha is a friend of Joans and a client of Marlowes contains two examples of which grammatical structure?(a) double comparative(b) double entendre(c) double genitive(d) double negativee) double superlativeWhat was novelist David Foster Wallaces name for a really extreme usage fanatic- someone who knows what dysphemism means and doesnt mind letting you know it?(a) grammaticaster(b) purist(c) SNOOT(d) language maven(e) prescriptivist Which of the following terms refers to the substitution of a more offensive word or phrase for one considered less offensive?(a) dysphemism(b) euphemism(c) dramatism(d) orthophemism(e) neologism Answers (d) According to David Crystal in  English as a Global Language  (2003), [A]bout a quarter of the worlds population is already fluent or competent in English, and this figure is steadily growing- in the early 2000s that  means  around 1.5 billion people.(d) English is spoken by upwards of 350 million people in urban areas of India.(e) The director of editorial projects for the  Oxford English Dictionary, Penny Silva, says that English has official or special status in at least 75 countries (with a combined population of two billion people).(b) According to linguist Tom McArthur in  The Oxford Guide to World English, The form  OK  or  okay  is probably the most intensively and widely used (and borrowed) word in the history of the language.(b) The list of 850 core words introduced in C.K. Ogdens book  Basic English: A General Introduction With Rules and Grammar  (1930) is still used today by some teachers of English as a Second Language.(c) The period of Modern English extends from the 1500s to the present day. Shakespeare wrote his plays between 1590 and 1613. (a)  Honorificabilitudinitatibus  (27 letters) shows up in a speech by Costard in Shakespeares comedy  Loves Labours Lost: O, they have  livd  long on the  almsbasket  of words. I marvel thy master hath not eaten thee for a word, for thou art not so long by the head as honorificabilitudinitatibus. Thou art easier swallowed than a flap-dragon.(c) A word derived from the same root as another word is a  paronym  (similar to the rhetorical figure of  polyptoton).(e) The word  palindrome  (which refers to a word, phrase, or sentence that reads the same backward or forward) is an  isogram- that is, a word in which no letters are repeated.(e) It can be typed using only the top row of keys on a standard keyboard.(b) Published in 1604, Robert Cawdreys  A Table Alphabeticall  contained roughly 2,500 words, each matched with a synonym or brief definition.(a) Originally published in 1783, Websters Blue-Backed Speller went on to sell nearly 100 million copies over th e next century.(c) Both a friend of Joans and a client of Marlowes are double genitives. (c) In his review article Authority and American Usage, Wallace wrote, There are lots of  epithets  for people like this- Grammar Nazis, Usage Nerds, Syntax Snobs, the Grammar Battalion, the Language Police. The term I was raised with is SNOOT.(a) See:  How to Flatter an Audience With Euphemisms, Dysphemisms, and  Distinction

beaucracy in america essays

beaucracy in america essays What is bureaucracy? According to Radin bureaucracy is an organization made up of appointed individuals. There are many forms of bureaucracy such as large corporations and government agencies. Bureaucratic government has become a modern feature of all modern societies, those that are democratic and those that are not democratic. But, in American bureaucracy there are four characteristics that operate as aspects under the constitution. One of those characteristics is political authority. Unfortunately, the political authority in a bureaucratic government is shared. So, that means that no one individual has absolute power over the other. Secondly, along with shared authority federal agency share functions with those governments at the state and local levels. But only those agencies that do not deal with the people share their functions, such as education and employment agencies. Thirdly, since the late 1950s there has been an expansion for personal rights. Finally, the range of the American bureaucratic government differs from that of other countries. For instance the American bureaucratic government regulates the private owned enterprise. In countries such as Eu rope the bureaucratic government operates and owns the economy. Since the first congress in 1789, bureaucracy has grown. In 1789 there was a vote on what is now bureaucracy, but none of the four fathers but forth a distinct statement on whom would control the bureaucracy. But as we the American people know it bureaucracy is a product of the 1930s depression and WWII. Since, then many agencies have been added but the main functions of bureaucracy had been set forth. After those events the government was to play an active role in social events and the economy. WWII was the first case when the government played an active role in using the federal income taxes as a source to finance war activities. In return the war created a financial boo ...

Intellectual Disabilities and its categories Essay

Intellectual Disabilities and its categories - Essay Example The outcome is severe personality disorder followed by lack of communicational skills. Such patients possess attitude problem like speech disorder, mental disorder and are often tended towards what we call as 'roller coaster of thoughts'. However, the dilemma remains that this lifelong disease is responsible for conducting many suicidal behaviors, mood instabilities and frustration causing serious crime and is still not given that much attention as it supposed to be given. Siever et al describes Schizotypal disability as a disorder, which shares common phenomenological, genetic, biologic, outcome, and treatment response characteristics with more severely ill chronic schizophrenic patients. (Siever & Davis) However, at the same time, they are freer from the multiple artifacts that potentially confound research in schizophrenia including the effects of long-term and usually ongoing medication treatment, multiple hospitalizations or institutionalization, and prolonged functional impairment secondary to chronic psychosis and social deterioration. (Siever & Davis) Genetic Factors: Studies have shown that that if one person has schizophrenia, the chance for another person also sharing the disorder depends on the degree of genetic relatedness between them. For example if one twin has schizophrenia, the chance that the co-twin will also have schizophrenia is around 18% if they are non identical twins but 48% if they are identical twins as identical twins share 100% of their genes. (Rapee, 2001:22) Neurotransmitters/ Disconnection Syndrome: The biological models of schizophrenia emphasize neurochemical dysregulation or anatomical changes in the brain. The most widely disseminated and thoroughly developed biological theories include the neurotransmitter model. (Beebe, 2003) The cause of Schizophrenia is followed by one of the most widely accepted theory named "Dopamine Theory". This hypothesis states that schizophrenia can be understood in cognitive terms, as a failure of functional integration within the brain. Functional integration refers to the interactions of functionally specialised systems (i.e., populations of neurons, cortical areas and sub-areas) that are required for adaptive sensorimotor integration, perceptual synthesis and cognition. (Friston, 2002) According to this theory, most of the symptoms of schizophrenia are the result of having excessive levels of dopamine, especially in the mesolimbic pathways of the brain. (Carson & Sanislow, 1993) Several sources support this theory. First many of the drugs that are used to treat schizophrenia seem to work primarily by blocking certain dopamine receptors in the brain. Second certain drugs that have been found to increase levels of dopamine in the brain also produce symptoms that are very similar to those found in schizophrenia. An appropriate example is the

Forensic Science 2 Essay Example | Topics and Well Written Essays - 500 words

Forensic Science 2 - Essay Example Due to his contribution in forensic science, sometimes he is referred to as the â€Å"Father of Forensic Toxicology† The police and other law enforcing agencies benefit most in forensic science as they use it as a tool for investigation and gathering the necessary evidence to close a given criminal case. As such, forensic science enables these investigating officers to analyze scientifically every piece of evidence that they come across at a crime scene and piece them together to come up with a conclusive motive, purpose, as well as evidence for the crime. For instance, they use forensic science to check on the fingerprints that they collect at a crime scene, and then use this evidence to point to possible suspects of a crime. Forensic science refers to the laboratory examination of evidence, using scientific procedures such as prototyping and anatomy. This matching of evidence from a crime scene enables the investigating officers to find important leads to the crime or case under investigating. For instance, the police can find a dead mutilated body at the crime scene and do not know whom it belongs to, and what happened in the moments leading to the person’s death. The police then apply forensic science to identify the body of the deceased, such as using fingerprints and running the results through a police database to find a matching record of the person. The scientific method shapes the prescription of forensic science because they all apply solely for the resolution of a crime or to find evidence related to a given crime. The application of science in law provides unrepuatble evidence in court for a crime because science does not lie. This helps in the fast resolution of legal hurdles and cases. For instance, a difficult case of conflicting paternity can be solved easily through application of forensic science under the examination of DNA composition of the child in question and